Welcome to COSTUMEISH Halloween Store! We’re your ultimate Halloween destination, offering a wide range of costumes and accessories for all ages. To help you have a spook-tacular experience, we’ve compiled answers to common questions below. If you don’t find what you’re looking for, feel free to reach out to our friendly support team!

Product Questions

What types of products do you offer?
We specialize in Halloween costumes and accessories for everyone, from newborns to adults. Our menu includes categories like Adult Costumes, Baby Costumes, Child Costumes (divided by age groups), Accessories, Action Props, Costume Facial Hair, Jewelry, Leggings, Make-up, Decor, Glasses, Gloves, Hats, and Masks. Whether you’re dressing up for a party or decorating your home, we have something for every Halloween enthusiast!
Are your costumes and accessories high-quality?
Absolutely! At COSTUMEISH, we focus on providing spellbinding products that are durable and fun. Our items are designed to help you create unforgettable memories, with attention to detail in costumes, props, and accessories. We source from trusted suppliers to ensure you get the best value for your Halloween celebrations.
Do you have costumes for children of specific ages?
Yes! We offer a variety of kids’ costumes tailored to different age groups, including Newborn Costumes, Baby Costumes, Child 4-6 Year Old, Child 8-10 Year Old, and Child 10-12 Year Old. This makes it easy to find the perfect fit for your little ghosts and goblins.

Shipping and Delivery

What are your shipping options and costs?
We offer two main shipping methods to suit your needs:
  • Standard Shipping: Costs $12.95 and is handled by DHL or FedEx. Delivery takes 10-15 days after dispatch, ideal for a balance of speed and cost.
  • Free Shipping: Available for orders over $50, using EMS. Delivery takes 15-25 days after dispatch, perfect for budget-savvy shoppers who plan ahead.
All orders are processed within 1-2 business days, and you’ll receive a tracking number once shipped.
Do you ship worldwide?
Yes, we ship globally to bring Halloween magic everywhere! However, due to logistical constraints, we exclude some remote areas in Asia and other regions. If you’re unsure about your location, contact us at [email protected] for clarification.
How long does delivery take?
After order processing (1-2 business days), delivery times vary: 10-15 days for Standard Shipping and 15-25 days for Free Shipping. Note that times may slightly vary based on your location and customs procedures, but we work hard to minimize delays.

Returns and Exchanges

What is your return policy?
We want you to be thrilled with your purchase! You can return items within 15 days of receipt for a refund or exchange, provided they are in original condition. Please contact our support team at [email protected] to initiate the process and receive further instructions.
Are there any items that cannot be returned?
For health and safety reasons, items like Costume Make-up or used costumes may not be eligible for return unless defective. Check the product description for details, or reach out to us with any questions.

Payment Methods

What payment methods do you accept?
We accept major payment options for your convenience, including Visa, MasterCard, JCB, and PayPal. All transactions are secure, so you can shop with confidence.
Is my payment information safe?
Yes! We use encrypted payment processing to protect your data. Your financial information is never stored on our servers, ensuring a safe and worry-free shopping experience.

Account and Support

How do I contact customer support?
We’re here to help! Email us at [email protected] for any questions about orders, products, or delivery. Our family-focused team aims to respond promptly to make your Halloween preparation stress-free.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders easily and receive updates on new products and promotions.

Still have questions? Don’t hesitate to contact our support team. We’re dedicated to making this Halloween your most memorable yet!

Visit Our Store: 4221 U.S. 5, Burke, US 05871 | Serving Halloween Lovers Worldwide

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