Privacy Policy

Welcome to COSTUMEISH, where we believe in creating magical Halloween experiences for our global family of costume enthusiasts! Just as we’re committed to providing you with the perfect costume, we’re equally dedicated to protecting your privacy and personal information.

This Privacy Policy explains how COSTUMEISH Halloween Store (“we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit our website at costumeishstore.com or make purchases from our spellbinding collection.

1. Information We Collect

Personal Information You Provide:

• Order Information: Name, email address, shipping address, phone number, and payment details when you purchase our costumes and accessories
• Account Information: If you create an account, we collect your name, email, and password
• Communication Data: Information you provide when contacting our friendly support team at [email protected]
• Preference Information: Your costume size preferences, age group interests (from newborn to adult), and product preferences

Automatically Collected Information:

• Device Information: IP address, browser type, device type, and operating system
• Browsing Data: Pages you visit, products you view, and how you navigate our costume collections
• Location Data: General geographic location to provide relevant shipping options and currency

2. How We Use Your Information

We use your information to create a seamless, magical Halloween shopping experience:

• Order Fulfillment: To process your payments securely and deliver your Halloween costumes worldwide
• Customer Service: To provide spook-tacular support through our family-focused team
• Personalization: To suggest costumes that match your interests (whether you’re shopping for baby costumes, child sizes, or adult ensembles)
• Website Improvement: To enhance your browsing experience and make costume discovery easier
• Security: To protect against fraud and ensure the safety of our payment processing
• Communication: To send order updates and respond to your inquiries (only with your consent for marketing)

3. Data Sharing and Disclosure

We treat your information with the care we’d give our own family’s secrets. We only share your data when necessary:

• Service Providers: Trusted partners who help with payment processing, shipping, and website operations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger or sale of our business

We never sell your personal information to third parties.

4. International Data Transfers

As we serve Halloween lovers worldwide (excluding some remote areas in Asia and other regions), your information may be processed in countries with different data protection laws. We ensure all transfers comply with applicable laws and provide adequate protection for your data.

5. Data Storage and Security

We implement spook-tacular security measures to protect your information:

• Encryption: Advanced encryption technology for all payment transactions
• Secure Storage: Your financial information is never stored on our servers
• Access Controls: Limited access to your personal information within our organization
• Regular Monitoring: Continuous security assessments and updates

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights and Choices

You have rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your costume shopping experience:

• Essential Cookies: Required for website functionality and secure payment processing
• Analytics Cookies: Help us understand how customers browse our costume collections
• Preference Cookies: Remember your size preferences and favorite costume categories

You can control cookie settings through your browser, though this may affect your shopping experience.

8. Children’s Privacy

While we offer costumes for all ages (from newborn to adult), our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent. Our child costume categories are designed for parents and guardians to shop for their little ghosts and goblins.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We’ll notify you of significant changes by posting the new policy on our website and updating the “Last Updated” date.

10. Contact Us

Thank you for trusting COSTUMEISH with your Halloween adventures. We’re committed to protecting your privacy as fiercely as we’re committed to helping you create unforgettable Halloween memories!