Term and Conditions

Welcome to COSTUMEISH! We’re thrilled to have you as part of our Halloween-loving family. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our magical Halloween products. By accessing costumeishstore.com and making a purchase, you agree to these terms.

1. Website Use and Access

Our website is designed for Halloween enthusiasts of all ages who are looking for quality costumes and accessories to create magical memories.

Eligibility

You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you have the legal capacity to enter into binding contracts.

Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Providing accurate and complete information

2. Products and Services

COSTUMEISH specializes in Halloween costumes and accessories for the entire family, from newborns to adults.

Product Range

We offer a wide variety of Halloween products including:

• Costumes for all ages (Newborn, Baby, Child, Adult)
• Accessories and props
• Costume makeup and facial hair
• Halloween decorations
• And much more!

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, occasional errors may occur. We reserve the right to correct any errors and update product information at any time without prior notice.

Availability

All products are subject to availability. During peak Halloween season, some items may sell out quickly. We’ll notify you promptly if an item you’ve ordered becomes unavailable.

3. Orders and Payment

Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• During peak season, slight processing delays may occur

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Taxes

All prices are listed in US dollars. International customers are responsible for any customs fees, import duties, or taxes applicable in their country.

4. Shipping and Delivery

Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

Delivery Areas

We ship worldwide, excluding some remote areas in Asia and other remote regions. If you’re located in an area we cannot deliver to, we’ll notify you promptly.

Delivery Responsibility

Once your order ships, you’ll receive tracking information. You are responsible for:

• Providing accurate shipping address
• Being available to receive deliveries
• Any additional customs fees for international orders

5. Returns and Exchanges

We want you to be completely thrilled with your COSTUMEISH purchase. Our return policy is designed with your satisfaction in mind.

Return Timeframe

We accept returns and exchanges within 15 days of your receipt of items.

Return Eligibility

To be eligible for return, items must be:

• In the same condition as received
• Unworn, unwashed, and undamaged
• In original packaging with all tags attached
• Accompanied by original receipt or proof of purchase

Non-Returnable Items

For health and safety reasons, we cannot accept returns of:

• Opened or used costume makeup
• Costume facial hair removed from original packaging
• Costume jewelry with removed tags
• Any worn, altered, or damaged items

Return Process

1. Contact our support team at [email protected] within 15 days
2. Receive return authorization and instructions
3. Package and ship your return to our address

Return Shipping Costs

Return shipping is the customer’s responsibility, unless the return is due to our error (wrong item, defective product, etc.).

Refunds

Approved refunds are processed within 3-5 business days and issued to your original payment method. Depending on your payment provider, it may take 5-10 business days to appear on your statement.

6. User Responsibilities

Accurate Information

You agree to provide accurate, current, and complete information during the registration and ordering process.

Prohibited Activities

You may not:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use automated systems to extract data from our website
• Make fraudulent purchases or use stolen payment methods

Product Use

Our costumes and accessories are designed for temporary use and Halloween celebrations. Please follow all safety guidelines included with products, especially for children’s items and costume makeup.

7. Intellectual Property

Website Content

All content on costumeishstore.com, including text, graphics, logos, images, and product designs, is the property of COSTUMEISH and protected by intellectual property laws.

Use Restrictions

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our website or products

8. Liability Limitations

Product Liability

COSTUMEISH is not liable for:

• Incorrect use of products against provided instructions
• Allergic reactions to costume makeup (always test on small area first)
• Modifications made to products after purchase
• Wear and tear from normal use

Website Availability

We strive to keep our website available 24/7 but are not liable for temporary unavailability due to maintenance or circumstances beyond our control.

Maximum Liability

Our maximum liability to you for any claim related to your use of our website or products is limited to the purchase price of the products in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and protect your data.

10. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the modified terms. We’ll notify you of significant changes via email or website notice.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts of Burke, US.